Winter Comfort

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Thank you for supporting Wintercomfort for the homeless. These terms and conditions refer to online and postal entry to our raffle.

  1. The cost of each ticket entry into the Wintercomfort for the homeless/Firepit raffle is £5. You may purchase more than one ticket but the maximum number of tickets is twenty (£100 in value) Payment to enter the raffle must be made in advance of the draw date via the online portal. Any payment received after the draw date will be treated as a donation. 
  2. No tickets can be sold to, on behalf of, or for a person under the age of 16 years. The Promoter reserves the right to carry out age verification checks.
  3. If a ticket is sold unknowingly to, on behalf of, or for a person under the age of 16 he/she will be exempt from the raffle and will forfeit his/her prize and the stake will be returned.
  4. The Wintercomfort for homeless/Firepit raffle is open to all UK residents over the age of 16, except employees of Wintercomfort for homeless who are directly involved with the raffle, their agencies and other companies directly involved in the running of the raffle. This means that entries will not be accepted from the Channel Islands, the Isle of Man and BFPOs.
  5. To purchase raffle tickets online entrants must be residents of Great Britain (only) and 16 years of age or over. Postal payment for raffle tickets is still permitted by credit card. However, some credit card providers may charge a cash advance fee for doing so. Check with your provider.
  6. Online or telephone payments for lottery and raffle tickets by credit card are not permitted. Payments using this method will be rejected. Lottery and raffle payments by debit card are accepted. For more information please visit
  7. The draw date will be no later than 30th September 2020.
  8. Monies raised by this raffle will support the activities of the direct services of Wintercomfort for the homeless, registered charity number 1003083
  9. Participation in this raffle can only be made through our online platform Charity Checkout website with payment by debit card.
  10. Raffle tickets will be entered into the draw only when the whole payment is received.
  11. The Promoter cannot accept CAF payments for raffle entries and all CAF payments will be treated as donations.
  12. Any ticket entries received after the closing date may miss entry into the draw and therefore will be considered as a donation to Wintercomfort for the homeless.
  13. A combination of a random number generator. 
  14. The single prize will be allocated accordingly.
  15. The prize is as follows: One (1) single 900mm English Country Fireball, the prize includes ‘door stop only’ UK delivery.
  16. The result of the raffle draw is final. No correspondence will be entered into.
  17. Please keep  your thank you email as as proof of purchase.
  18. Where The Promoter is unable to contact a prize-winner so that a prize remains unclaimed for six months following The Promoter's first attempt to notify the prize-winner, The Promoter may apply the prize as it sees fit, including re-offering the prize in future raffles.
  19. All winners are required to co-operate with The Promoter’s right to publish their win as and where deemed appropriate, and to provide proof of age when requested.
  20. In the event of an error, howsoever caused, whether a digital error or otherwise and whether obvious or otherwise, which affects the competition in any way, The Promoter reserves the right to administer the raffle as though the error had not occurred. Where The Promoter deems it appropriate and/or feasible it will notify entrants of the error.
  21. Failure to comply with any of these rules may result in the disqualification of the entry. The Promoter reserves the right to disqualify any entry at their absolute discretion.
  22. The Wintercomfort for homeless/Firepit raffle is subject to the laws of England and Wales.
  23. The Promoter’s decision in all matters relating to the Wintercomfort for homeless/Firepit raffle is final. Wintercomfort for homeless operates a complaints and disputes procedure which is available on request. If your complaint relates to the outcome of your gambling transaction and cannot be dealt with by Wintercomfort’s complaints procedure to your satisfaction, you have the right, free of charge, to have the matter referred to the Independent Betting Adjudication Service an independent organisation offering alternative dispute resolution (“ADR”) services. Referral of the dispute to an ADR entity will not restrict your right to bring proceedings in respect of the dispute in a court of competent jurisdiction.

Responsible Gaming

Wintercomfort for the homeless is committed to operating the lottery in a socially responsible way. If you, or someone you know, need information and/or help with problem gambling, please call the National Gambling Helpline on 0808 8020 133 or visit the Be Gamble Aware website. Wintercomfort for the homeless is proud to be registered with the Fundraising Regulator and this raffle has a small lotteries license from Camrbridge City Council.