Role Summary:

• To provide holistic and practical assistance to help reconnect people to the area where they are locally connected, either via a homeless application or outside of the statutory pathway. Provide clients with a personalised case management support plan leading to long- term housing outcomes.

Key Responsibilities:

• Carry out comprehensive Service User assessments; offer support and advice around reconnection
  or accommodation offers and enter clients and service offer details onto Inform and other data
  bases.
• To draw up effective action plans with Service Users and through case management offer support
  and advice around reconnection.
• To keep abreast of current housing legislation, welfare benefit legislation and other matters
  relevant to successfully support and enable Service Users to move on.
• To work closely with relevant Local authorities and Partners to identify and assess Service Users for
  the reconnection service- to prevent rough sleeping.
• To work firmly and persuasively with individuals to explain the role of the reconnection service and
  the benefits of reconnection.
• To provide as appropriate Service User advocacy to secure suitable accommodation in their area of
  local connection, or in some other location.
• To support reconnection as necessary for example through arranging; travel arrangements;
  accommodation offers, family mediation, the initiation or reinstatement of care support package.
• To actively collect follow up information with regards to the outcome of reconnections and report
  to the Line manager any need/gaps in the key area that is acting as a barrier to successful
  reconnection
• To liaise effectively with the Outreach Workers, Housing Officers, police and other agencies.
• Note – this is not an exhaustive list, and you may be required to perform other reasonable duties as
  assigned by the Services Manager and/or CEO.