Wintercomfort’s primary aim is to empower people with lived experience of homelessness to achieve long-lasting, positive change in their lives and to help them achieve their full potential. It is our privilege to support people in this journey, providing practical help and compassion whenever they are needed.

We are indebted to our many supporters who enable us to deliver this life-changing work. These stories are illustrations of resilience and strength of the amazing people we work with.

John's* Story

Homelessness can happen to anyone. John* is 29.  He has 5 A Levels, a degree and a Masters in Chemical Engineering.  He has never experienced alcohol or drug dependency.  He is ambitious, focused and positive. In 2023, John spent three months living on the streets in Cambridge....
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Vikki's Story

After spending many difficult years homeless and rough sleeping in the city, Vikki has made huge changes in her life and has been part of the Overstream team now for over two years. Here, she talks openly about her past, and how getting into employment has enabled her to move forward with her life....
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Meet Alex, Receptionist Project Worker at Wintercomfort

We catch-up with Alex, to discuss the challenges and highlights of her role as Receptionist Project Worker at Wintercomfort....
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Vitalijs' Story

Vitalijs has battled substance and alcohol addiction for many years. This has been a significant contributing factor to his homeless status, and he has experienced many years of rough sleeping....
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James' Story

James has experienced various forms of homelessness for many years and has lived with both substance addiction and severe anxiety. Here he talks about how Wintercomfort has helped him to turn his life around....
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Kayleigh’s Story

Kayleigh didn’t have a straightforward childhood although that’s not something she wishes to dwell upon.  Issues in her early life sadly led to poor mental health, self-harm and a pattern of alcohol and drug dependency. Here, she talks openly about how Wintercomfort is helping her towards a better future....
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Mel’s Story

Mel’s shares the tragic circumstances which contributed to her homeless status and speaks of her steps towards a more positive future, supported by Wintercomfort....
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Ricky’s Story

I caught up with Ricky at the end of a busy shift in Wintercomfort’s kitchen.  He’s been working his way steadily through a mountain of sandwiches, preparing pack-up lunches for service users currently living in temporary Covid accommodation around the city....
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Karl’s Story

Karl*, aged 27, moved to the UK from Poland over 5 years ago, working as a driver in London....
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